Hanlees Hilltop Nissan
3277 Auto Plaza Richmond, CA 94806Sales: (888) 903-7751
- Service: (510) 222-4900
- Parts: (510) 222-4900
Parts FAQs
Frequently Asked Questions: Parts
What do I need to know before I come in?
I like to work on my own car. Do you sell the parts I need?
Do you sell used parts or aftermarket brands?
What does "OEM" mean?
Why should I pay more for OEM parts and equipment?
Can you upgrade the performance of my car?
Do you carry Nissan apparel? (hats, jackets, etc.)
I'd like to submit a question of my own.
Q: What do I need to know before I come in?
A: Auto parts are not one-size-fits-all. Even if you have a general idea of what you want--for example, replacement windshield wipers--you might not know the specific part number for your car, truck, or SUV. Our factory-trained service technicians will help you find the specific part you're looking for. Most of the time, all they will need to know is your car's year, make, and model, and what kind of engine it has. So, for example, a 2003 Nissan Maxima. The best piece of information you can have is your car's VIN (Vehicle Identification Number). The VIN identifies your car individually, and includes information about its trimline, options, manufacturing date, and where it was built. You can find the VIN on a sticker on the driver's side front door or doorjamb, as well as a plate on the bottom of the windshield on the driver's side (the plate is actually located on the dashboard, but it's visible through the windshield.
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Q: I like to work on my own car. Do you sell the parts I need?
A: Yes, we carry the full line of Nissan and Infiniti parts and if we don't have the part you're looking for in stock, we can order it for you.
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Q: Do you sell used parts or aftermarket brands?
A: No. Hanlees Nissan only sells Nissan, Infiniti and NISMO factory OEM parts and Nissan-recommended products. However, we offer a wide variety of OEM and Nissan-recommended accessories and options.
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Q: What does "OEM" mean?
A: "OEM" stands for "Original Equipment Manufacturer." OEM equipment means that it is the 'official' part used by the factory when they manufacture a vehicle.
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Q: Why should I pay more for OEM parts and equipment?
A: OEM parts and equipment are designed to interact with your vehicle and have been specifically manufactured for their purpose to achieve perfect functionality as well as fit and finish. OEM parts have met Nissan's vigorous engineering and testing standards and are covered by Nissan's factory warranty. Using only OEM parts and equipment preserves the resale value of your vehicle and can extend its life as well.
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Q: Can you upgrade the performance of my car?
A: Hanlees Nissan carries a variety of Nissan-certified NISMO performance parts.
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Q: Do you carry Nissan apparel? (hats, jackets, etc.)
A: Yes, we are proud to carry official Nissan and NISMO gear. If we don't have what you're looking for in stock, we'd be happy to order it for you.
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"Adam Weidenbach with the keys to his new (pre-owned) 2001 Subaru Legacy!"
Adam Weidenbach,11/19/11
"Vone & Kanh Phanthavong and their new 2012 Altima!"
Vone & Kanh Phanthavong,11/19/11
"Wright Miller in his new 2012 Rogue"
Wright Miller,11/18/11
"Cecilia Maravilla & family with their new 2012 Versa!"
Cecilia Maravella,11/17/11
"Carmelo Diaz in his new 2012 Sentra!"
Carmelo Diaz,11/17/11
"Cezar with the keys to his new 2012 Frontier!"
Cezar Garcia,11/16/11
"Guillermo and family in their new 2012 Sentra!"
"Juan was a great salesman!"
Guillermo Corona,11/6/11
"Carlos in his certified pre-owned 2010 Versa!"
Carlos Lopez,11/5/11
"Michelle & Helen?proud owners of the new 2011 Leaf!"
Michelle & Helen McGeoy,10/31/11
"Shopping for our Murano was effortless!"
"Shopping for our Murano was effortless. We were helped right away by Al, who was very friendly and showed us the features of the Murano. We got a great deal and was happily on our way in a few hours at Hanlees Nissan. I'd definitely recommend Hanlees to my friends."
Nhan Le,10/29/11
"Nathan and his new 2012 Sentra!"
"Great experience!"
Nathan Riley,10/28/11
"They worked diligently to make sure I got the best deal."
"Nissan was very helpful and understanding. Ron was very patient and thorough in explaining the perks of each car. They worked diligently to make sure that I got the best deal and that the car satisfy my most important needs. Thank you so much Nissan!"
Daniel Kennedy,10/27/11
"Tito Aleman & family, with their new 2012 Sentra!"
"Great experience!"
Tito Aleman & family,10/27/11
"Easy and Nice to Work With!"
"Harold listened to what I was looking for - directed me to vehicles that were appropriate - and closed the deal. Easy and nice to work with, did not feel high pressure! Thank you."Kathy El-Gohary,10/25/11
"Excellent Service"
"Excellent service, great people, and a great dealership overall."
Steven Tung, wife Lily, and son Jonathan,10/23/11
"This Is My Second Car At Hanlees Nissan!"
"This is my second car at Hanlees Nissan. My salesperson Harold Mayers was very helpful to assist me with my needs. I give him a 10 for customer service."
Linda Johnson,10/21/11
"New 2011 Nissan Rogue"
"We're super happy. We got the LAST ONE."
Vivian Taylor,10/20/11
"Great Service, Friendly, and Worked with Me in Every Aspect of the Sale!"
"Thank you Hilltop Nissan. Great service, friendly, and worked with me in every aspect of the sale. I got great support and help. Good work!!!"
Roberto Veneros,10/18/11
"Staff Was Great in Finding Something That Fit My Needs"
"The staff was great in finding something that was able to fit my needs. Very polite and corteous, especially Ron Vidal was the man!! Metal Rules!"
Jason Spotswood,10/11/11
"Gave Us a Great Price!"
"Ron and Adriana were excellent. Gave us a great price on the car and great customer service. We will be back and we will refer friends and family."
Carolyn Crittenden,10/10/11
"Harold was awesome!"
"Harold was awesome. As soon as I got here he approached me with a smile. No wait at all. He was very respectful, he listened to what I said and helped me a lot. As soon as I told him which car I wanted, he took me to the car, showed it to me and offered to test drive it. He was very patient and fast."
Erica Gonzalez,10/6/11
"Excellent Experience"
"Excellent experience."
Angelito Gabriel,10/01/11
"I had a great experience and great service here at Nissan. "
"Tu ve una buena atencion y servicio lo recomiendo a Nissan."
Jose Mireles,9/30/11
"Stacey and her 2008 Chevy Colorado!"
"Thanks for the gas!"
Stacey Sawdey,9/27/11
"Joyce and our all-star salesman?Ron!"
"Ron was my salesman when I leased my beautiful Nissan Altima at Hanlees Nissan. Ron's professionalism is truly exceptionally outstanding! Thanks, Ron, for making my experience of selecting and leasing my automobile a pleasant one. I got the car I wanted, and Ron gave me a great deal. When I get ready to lease my next vehicle, I'll come back to see only you, Ron. Thanks again!!"
Joyce Tanaka,9/27/11
"Carlos and his new 2012 Versa 1.6SL!"
Carlos Huertas,9/27/11
"Tania Valencia in her new 2012 Altima 2.5S!"
Tania Valencia,9/27/11
"Dave Batemon & his new 2012 Nissan Altima 3.5SR"
"Chris was a lifesaver for us. He handled our situation professionally, was thorough, and all went smoothly. It was a pleasure to work with him."
Dave Batemon,9/27/11
"Xue and her new 2012 Nissan Versa 1.6S!"
"Ron offers Great Service. Thank you!"
Xue Yang,9/26/11
"Highly Professional"
I had to take my Nissan Murano to the Hanlees Hilltop Nissan in Richmond, California. All the personal was highly professional and had given my car the outmost care. The unique problem with my transmission was found and corrected and in particular Jay Molina and Ken Phillips should be given credit with the outcome.
Jan R., 08/16/11
"I Am Really Happy with My Car and Service Provided By You!"
David, just needed to say Thank You for taking care of my car. Its a few years older but rides and drive like its a 2011 model. I am really happy with my car and service provided by you.
Bobbie J., 4/23/11
"The Service Personnel at Hanlees Take Customer Service to a New High!"
"I brought my Nissan in on 2-3-2011. The service personal at Hanlees take "Customer Service" to a new High! David was very professional and treated me as a friend would. The man that worked on my car took the time to talk to me-to tell me what he had done and what was needed to be done. The women who work the payment counter (cashiers) are all very nice and I hope management appreciates them all."
Christine C.,02/03/11